Techbuyer Launches 7 Day Support to UK Customers

The Techbuyer team is here to help you with your IT questions, issues, or deliveries every day of the week!

Our expert team is now on hand 7 days a week, between 9 am and 6 pm, to make sure that you never have to face your IT problems alone.

Much of the equipment used by our customers is required to function constantly or operate under a heavy workload. Because of this, an issue with your IT system could happen at any point, not just during standard business hours. With this in mind, we have extended our support opening hours to offer a 7-day service so that our expert advice and assistance is available when you need it most.

Our customer support is widely used, with customers calling hourly for advice, recommendations, and assistance.  Having our team available 7 days a week is designed to save you time, save you money and prevent the frustrations associated with not have the right support available, at the right time.

Whether you are facing a technical fault or system failure, looking for advice or recommendations to upgrade your current technology, or establishing an IT system from the ground up, our experienced team is available daily to give you the knowledge, time, and peace of mind to deliver the perfect IT solution for you and your business. You can get in touch with our team here.

Our team know that every case is unique, and every individual matters; whatever problem you’re facing we can help on a one-to-one basis. Meaning you get the support that you, and your business need.

Many of our customers now know our team by name, and maybe even have a favourite amongst them!

We know that for any business time is money. Therefore, our enhanced maintenance and support contracts offer 4 Hour or next day SLA’s for on-site engineers and parts replacement. We’ll help you to get your systems back on track as quickly as possible, reducing downtime and minimising the impact on your business. Find out more about everything we offer here. 

 


What This Means For You:

  • Saving you the frustration - never face an IT problem alone: We are available every day of the week to make sure that your IT is functioning as it should, as well as answer any questions that you may have about your current or future system.
  • Saving you Money - With expert advice available any day of the week you can be sure you’re making the right decisions for you. Our team has decades of experience, making them extremely qualified to answer any questions, offer advice or give recommendations on the equipment you may need.
  • Saving you Time: Because we have a team available 7 days a week if you need a new server, laptop, or a replacement component urgently then we can organise advanced delivery options on request, even over the weekend. Just ask the team about the best options for you. Call our team before placing an order to access this service.

To find out more about what we can offer, get in touch with us today.

 


Needing An Enhanced Technical Support Solution?

And don’t forget if you need an additional level of assistance our range of enhanced maintenance and support contracts are designed to offer you added technical aid outside of standard requirements. With 4 hour or next day SLA’s this service provides on-hand technical support when something goes wrong, with a technician making their way to you to offer a diagnostic and help resolve the issue.

Get in touch with our team who can help find the right options for you.

Learn more about our Technical Support Programs here.