Quality Policy Statement
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The management of Techbuyer Limited are committed to delivering high quality refurbished Server and Networking equipment to the complete satisfaction of its clients.
The continual monitoring of key performance measures, including feedback from customers, ensures that product and after-sales service quality is maintained, and where possible further enhanced, through the implementation of improvements wherever the opportunity arises.
Any perceived shortcomings, whether related to the products or distribution services, will be quickly acted upon so as to ensure that customers are entirely satisfied with the outcome of any resulting actions, and will be confident that any future recurrence will be prevented.
This policy is achieved through operating in accordance with the requirements of the company’s own management system, which in turn ensures compliance with the ISO 9001:2015 Standard, as well as other relevant statutory and industry requirements.
The quality management system, and this policy, are communicated to all employees and reviewed at appropriate intervals to ensure they continue to be appropriate to the needs of the business.