Disclaimer

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full.  If you disagree with any part of this disclaimer, you must not use our website.

Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below. 

You must not:

(a) Republish material from this website (including republication on another website)

(b) Sell, rent or otherwise sub-license material from the website 

(c) Show any material from the website in public

(d) Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose 

(e) Edit or otherwise modify any material on the website 

(f) Redistribute material from this website except for content specifically and expressly made available for redistribution.

Failure to abide by these restrictions may result in legal action.

Limitations of warranties and liability

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). 

Nothing in this disclaimer (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Subject to this, our liability to you in relation to the use of our website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited as follows: 

(a) To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature

(b) We will not be liable for any consequential, indirect or special loss or damage; 

(c) We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

Variation

We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

This disclaimer together with our privacy policy constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

Law and jurisdiction

This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Our details

The full name of our company is 'Techbuyer Ltd' and our trading name is 'Techbuyer'

We are registered in England & Wales under registration number: 05437347

Our registered address is: Unit C1, Crimple Court, Hornbeam Square North, Harrogate, North Yorkshire, HG2 8PB, United Kingdom

Our VAT number is 859379166

Privacy Policy

This privacy policy sets out how Techbuyer Ltd uses and protects any information that you give us when you use this website.

Techbuyer Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Techbuyer Ltd may change this policy from time to time by updating this page. This policy is effective from 23rd April 2010.

What we collect

We collect, process and retain personal information from you and any devices (including mobile devices) you may use when you: use our Services, register for an account with us, provide us information on a web form, update or add information to your account.

Personal information you give us when you use our Services or register for an account with us

  • Identifying information such as your name, addresses, telephone numbers or email addresses when you register for an account with us.
  • Buying information you provide during a transaction, or other transaction-based content that you generate or that is connected to your account as a result of a transaction you are involved in.
  • Other content that you generate, or that is connected to your account (such as adding items to your basket, adding items to your Watch List).
  • Financial information (such as credit card) in connection with a transaction.
  • Postage, billing and other information used to purchase an item.
  • Call recordings

As all of our processing activities are crucial to the provision of the service we provide to you, we process your data based on a contractual relationship. We could also process your data under our legitimate interests as all processing activities are essential for the provision of our service to you.

 

Use and Retention

We use the personal information we collect to: provide and improve our Services, to provide you customer service, to provide you with personalised advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We may use and retain your personal information as follows:

  • Provide access to and use of our Services.
  • Offer you site content that includes items and services that you may like.
  • Keep track of your basket and your Watch List.
  • Give you access to your purchase history.
  • Contact you, either via email, telephone, text messages or postal mail in order to: offer you coupons, discounts and special promotions and inform you about our Services. We will use the contact information you have provided to contact you by email, SMS text and/or telephone if you have consented to such contact.
  • Deliver targeted marketing, service updates and promotional offers based on your communication preferences,
  • Prevent, detect, mitigate and investigate fraud, security breaches, potentially prohibited or illegal activities.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.

Marketing

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you received, change your Communication Preferences within My Account or indicate your communication preferences within the direct communication from us. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes.

Access and Rectification

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. This includes the following:

  • You can see, review and change your personal information by signing in to your account. Please update your personal information immediately if it changes or is inaccurate.
  • We will honour any statutory right you might have to access, modify or erase your personal information. Where you have a statutory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws, but will give you reasons if we do so.

Withdraw Consent

You have the right to withdraw your consent at any time.

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Notice, you may not have access to all our Services and we might not be able to provide you all of the Services and customer support offered to our users and authorised under this Privacy Notice.

Subject Access Request

If you wish to request access to your Personal Information held by Techbuyer you may do so by submitting your request in writing to privacyofficer@techbuyer.com or mail your request to:

Attn: Legal - Global Privacy Officer

Unit C1
Crimple Court
Hornbeam Square North
Harrogate
North Yorkshire
HG2 8PB
United Kingdom

In order to verify your identity we will require you to include:

  • Your full name
  • Email Address
  • Mailing Address
  • The nature of the personal information you wish to access

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Remarketing

We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Techbuyer website you have viewed by placing a cookie on your machine. Cookies does not in anyway identify you or give access to your computer - the cookie is used to say “This person visited this page, so show them ads relating to that page.”. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

How we use cookies

Please see our cookie policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

If you believe that any information we are holding on you is incorrect or incomplete and you cannot change it through your account, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Complaints

Should you have any complaints you can contact the Supervisory Authority (Information Commissioners Office – ICO) via their website - https://ico.org.uk/